A Sistem Informasi Manajemen Perancangan Monitoring Kinerja Teknisi Servis Berbasis Website Dengan Metode Rational Unified Process (RUP)
Management Information System Design of Website-Based Service Technician Performance Monitoring Using Rational Unified Process (RUP) Method
Abstract
Current technological advances have provided enormous benefits for a company, especially in carrying out operational activities and data management such as laptop spare parts, technician performance and repair status. This system was developed at a company that receives computer, printer and other electronic service services that can provide detailed information related to damage then the damage will be processed by a technician to carry out a repair analysis, the information will be confirmed to the user through the admin, if the user agree, the repair will be continued at the stated price. All these reports will be linked to the system manager. This system was developed using the Rational Unified Process (RUP) methodology such as use case diagrams, sequential diagrams, and class diagrams of the PHP programming language with Laravel Framework and MySQL database. The results of making this system can help companies run their service center activities better and provide information related to repairing damage to managers more efficiently.
References
[2] F. P. Sihotang and F. Michaela, “Sistem Pendukung Keputusan Kenaikan Jabatan Karyawan Dengan Simple Additive Weighting (SAW) Pada Dealer Mobil Decision Support System For Employee Promotion With Simple Additive Weighting (SAW) At Car Dealers,” 2021.
[3] J. Somantri, J. S. Pasaribu, and S. Setiatin, “Perancangan Sistem Informasi Retensi Rekam Medis Di RS Paru Provinsi Jawa Barat,” 2022. [Online]. Available: http://jurnal.mdp.ac.id
[4] A. Fauzi and P. Fitri, “Sistem Informasi Monitoring Penjualan Dan Prediksi Stok Barang Kios Pulsa Menggunakan Moving Average Berbasis Website,” 2021. [Online]. Available: http://jurnal.mdp.ac.id
[5] R. Ramadhan Putra, E. Setiawan, and A. Ambarwati, “Analisis Manajemen Risiko TI Pada Keamanan Data E-Learning Dan Aset TI Menggunakan NIST SP 800-30 Revisi 1,” Jurnal Teknik Informatika dan Sistem Informasi, vol. 6, no. 1, 2019, [Online]. Available: http://jurnal.mdp.ac.id
[6] P. Surya Saputra and W. Budiawan, “PERANCANGAN SISTEM INFORMASI MONITORING STATUS PEMBAYARAN APARTEMEN BERBASIS WEB (STUDI KASUS : PALTROW CITY, SEMARANG).”
[7] A. Fadllullah et al., “Pengembangan Sistem Informasi Manajemen Kearsipan Surat Menyurat Berbasis Framework Codeigniter Untuk KPH-KTT,” Jurnal Teknik Informatika dan Sistem Informasi, vol. 9, no. 2, 2022, [Online]. Available: http://jurnal.mdp.ac.id
[8] A. Simangunsong and M. Informatika, “Sistem Informasi Pengarsipan Dokumen Berbasis Web,” Jurnal Mantik Penusa, vol. 2, no. 1, pp. 11–19, 2018.
[9] J. Suprobo, M. Rifki Oktafiandri P, and F. P. Sihotang, “Perancangan Sistem Informasi Manajemen Penjualan Pestisida Pada CV XYZ,” vol. 6, no. 1, pp. 49–61, 2019, [Online]. Available: http://jurnal.mdp.ac.id
[10] A. A. Hakim, S. Pratama, and F. Prihatini, “Sistem Informasi Manajemen Hubungan Pelanggan Berbasis Web Pada PT. Arya Media Tour & Travel,” vol. 5, no. 2, pp. 123–136, 2019, [Online]. Available: http://jatisi.mdp.ac.id
[11] M. Saepuloh Politeknik Piksi Ganesha and J. Management Informatika Jl Jend Gatot Subroto, “Perancangan Sistem Informasi Manajemen Helpdesk Berbasis Web Dengan Framework Codeigniter Dan MySQL,” Jurnal Teknik Informatika dan Sistem Informasi, vol. 8, no. 4, 2021, [Online]. Available: http://jurnal.mdp.ac.id
