REDESIGN USER INTERFACE AND USER EXPERIENCE OF WASTE MANAGEMENT WEBSITE USING DESIGN THINKING METHOD (Startup XYZ)

  • Hisyam Hawari Telkom University
  • Ahmad Musnansyah
  • Faishal Mufied Al Anshary
Keywords: Keywords— Garbage, User Experience, User Interface, Waste Management, Redesign

Abstract

The waste problem is a common problem and has become a universal phenomenon in various countries worldwide, including Indonesia. One way to reduce waste is to do waste management. Therefore, waste processing can be an excellent first step in preventing short-term and long-term waste. In today's modern era, information technology is growing rapidly. People can use this technological development to avoid waste in Indonesia with the presence of digital waste management services that all Indonesian people can use, one of which is the Xyz website. Xyz has a service to recycle the garbage sent from individual users and companies. However, from the results of website performance testing using the Single Ease Question measurement method that has been carried out, there are still several problems on the XYZ waste processing website, including Use of unfamiliar language, information that is difficult to reach, website flow that is too complicated, and some components of the interface design that website cannot use properly. So, it is necessary to redesign the user interface and user experience of the Xyz website using the design thinking method, which aims to improve the performance and usability of the Xyz website.

Keywords— Garbage, User Experience, User Interface, Waste Management, Redesign

References

[1] Suryani, A.S., PERAN BANK SAMPAH DALAM EFEKTIVITAS PENGELOLAAN SAMPAH (STUDI KASUS BANK SAMPAH MALANG). Aspirasi: Jurnal Masalah-masalah Sosial, 2014. 5(1): p. 71 - 84.

[2] Aziz, R., T. Ihsan, and A.S. Permadani, Skenario pengembangan sistem pengelolaan sampah Kabupaten Pasaman Barat dengan pendekatan skala pengolahan sampah di tingkat kawasan dan kota. Jurnal Serambi Engineering, 2019. 4(1): p. 444-450.

[3] Lastiansah, S. Pengertian User Interface. 2012 [cited 2022.

[4] Putri, D.P., Analisis User Experience dan Usability Terhadap Sistem Pembelajaran Berbasis Teknologi Informasi Menggunakan Usability Testing. 2019.

[5] Moran, K. Usability Testing 101. 2019; Available from: https://www.nngroup.com/articles/usability-testing-101/.

[6] Herfandi, et al., Penerapan Metode Design Thinking Dalam Pengembangan UI dan UX. 2022. VOL 4 NO 1 (2022): p. 2.

[7] Victorino, G., et al., Rethinking the Campus Experience in a Post-COVID World: A Multi-Stakeholder Design Thinking Experiment. MDPI, 2022. 14, 7655.

[8] Darmawan, I., et al., Design Thinking Approach for User Interface Design and User Experience on Campus Academic Information Systems. International Journal on Informatics Visualizaiton, 2022. Vol 06 no.2.

[9] ASYHARI, F., Sistem Informasi Rekam Medis Klinik Pku Muhammadiyah Gandrungmangu. 2021, Universitas Islam Indonesia.

[10] Supriyono, N.D., A. Aziz, and W. Harianto, ANALISIS USER INTERFACE DAN USER EXPERIENCE PADA GAME PERANG KOMANDO MENGGUNAKAN METODE HEURISTIC EVALUATION. Semnas SENASTEK Unikama, 2019. 2.
Published
2023-03-15