Effect Of Work Stress And Workload On Employee Performance Mediated By Job Satisfaction

Lena Mariska; Sulaiman Helmi

doi:10.35957/forbiswira.v13i1.6032

Lena Mariska Fakultas Sosial dan Humaniora, Universitas Bina Darma, Indonesia
Sulaiman Helmi Fakultas Sosial dan Humaniora, Universitas Bina Darma, Indonesia

DOI: https://doi.org/10.35957/forbiswira.v13i1.6032

Abstract

Employee performance will continue to increase if they are happy at work. Workload and work stress are
indicators of job satisfaction. This study aims to analyze the Effect of Work Stress and Workload on Performance
Mediated by Job Satisfaction Employees of the Employment Social Security Administering Body. The research
method used in this research is explanatory. The simple random sampling technique was used to select 100 employees
of the Palembang Branch of Employment BPJS. The research instrument was a questionnaire that had been
tested by CFA for both reliability and validity. In this study, the PLS-SEM technique was applied to test complex
causality models. The findings of this study resulted in a conceptual fit model which indicates that job satisfaction
does not act as a mediator in the influence of work stress and workload. These results can help organizations,
especially the Palembang Branch of Employment BPJS in increasing employee productivity.